Your Information
First name *
Please enter your first name.
Last Name*
Please enter your last name.
Email *
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Please select one of the following options This selection is for questions only, please select an alternative option for any other data request
Please select one of the following options
-Select-
I would like to request my data
I would like to update my data
I would like you to delete my data
I would like to provide feedback on how my data has been handled
I would like to know how you use my data
I would like request information for a governing body / the police
Please make a selection
I would like to request a call recording
I would like to request a written transcript (chat/social post/email)
I would like to request my full travel history
I would like to request my specific travel history/proof of purchase
I would like to request my Club Eurostar information
I would like to request something else
I would like to request all my personal data
I would like to update my Club Eurostar data
I would like to update my personal data
I would like to update my communication/marketing preferences
I would like to delete my Club Eurostar account
I would like to delete all my personal data
I would like you to delete my email address
I would like you to delete something else
Carte Blanche
Avantage
Classique
Receipts/invoices are available for bookings made directly with Eurostar up to 60 days post travel. If you made this booking on
Eurostar.com
, you can print a copy of the receipt/invoice by visiting
managebooking.eurostar.com
If you require details of travel greater than 60 days ago, we are unable to provide receipts/invoices but can provide the details of any bookings in an excel spreadsheet including any payments that were made with Eurostar directly
Receipts/invoices are available for bookings made directly with Eurostar up to 60 days post travel. If you made this booking on
managebooking.eurostar.com
If you require details of travel greater than 60 days ago, we are unable to provide receipts/invoices but can provide the details of any bookings in an excel spreadsheet including any payments that were made with Eurostar directly
Because the information you have requested relates to personal data, we are required to verify your identity before we can process this request. Please complete and return this form (
English,
French,
Dutch
) as well as copies of 2 proofs of ID.
Please attach a completed Data Protection form using the function below.
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Identification form *
Completed Data Protection form *
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Proof of ID 1 *
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Proof of ID 2 *
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Privacy Policy
Please specify in detail the information you would like us to provide * For general queries about how Eurostar uses personal data, please refer to the Eurostar Privacy Policy for information on how we collect, store and use your data. For queries not covered by our Privacy Policy please ask your question here. This option cannot be used for any data access, deletion or change requests.
Please provide details of the call you would like us to provide including the date, time and telephone number that you called from *
Please provide details of the interaction you would like us to provide including the means of identification, date, time and any details that may help us to identify this *
Please provide the details of the bookings that you require information on, including the dates of travel and any identifier (such as booking reference, ticket number or email address) that we can use to identify these *
Please provide the details of the bookings that you require information on, including the dates of travel and any identifier (such as booking reference, ticket number or email address) that we can use to identify these *
Please provide the details of your Club Eurostar account you would like information about including the loyalty number alongside details of what information you require.*
Please specify in detail the information you would like us to provide *
Please specify in detail the information you would like us to provide *
Please provide the details of your Club Eurostar account, including the email address and member number associated with it, as well as details of what information you would like to be updated.*
Please specify in detail the information you would like to be updated *
Please specify in detail the information you would like to be updated *
Please provide the details of your Club Eurostar account including your email address, member number and details of what information you would like to be deleted *
Please specify the email address you would like to be deleted *
Please specify in detail the information you would like us to delete *
Please specify in detail the information you would like us to delete *
Please provide some details so that we can investigate this further for you *
Please specify in detail the information you would like us to provide *
Please fill in the field.
Additional Comments
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